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Microsoft Power Platform MB-600 exam practice test questions
QUESTION 1
A client is preparing to go live with a Dynamics 365 Sales implementation that uses Microsoft Azure Active Directory
(Azure AD) group to manage security. The chief compliance officer (CCO) requires that all solutions meet the following
requirements:
1.
Undergo security testing to verify they are secure.
2.
Address the needs of users with disabilities.
You need to recommend additional tests to be performed.
Which tests should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Perform bounds testing by using a user account assigned to the custom security role directly.
B. Perform accessibility testing in the same model-driven apps the users will be using.
C. Perform penetration testing on the Azure AD tenant.
D. Perform user acceptance tests for all security user stories.
Correct Answer: BC
QUESTION 2
DRAG DROP
You are implementing Dynamics 365 Customer Service for your company.
The company is deciding whether to use an on-premises or online implementation. One of the biggest concerns is about
disaster recovery processes.
You need to explain how each system would be recovered with minimal effort and loss of data in case of a disaster.
Which recovery method should you use? To answer, drag the appropriate recovery methods to the correct location.
Each recovery method may be used once, more than once, or not at all. You may need to drag the split bar between
panes or
scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Reference: https://docs.microsoft.com/en-gb/power-platform/admin/backup-restore-environments
QUESTION 3
You are architecting a Dynamics 365 Customer Service instance for a company call center. The company has an SLA
with a primary customer that requires monitoring by using KPIs. The SLA states the following:
1.
Support must be provided 24 hours per day, seven days a week.
2.
Issues must be resolved within four hours of case creation.
You need to recommend tools that will assist the client with tracking these requirements.
Which two tools should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. enhanced SLAs with Timer Control
B. First Response by KPI
C. enhanced SLA upgrade
D. Resolve by KPI
Correct Answer: AD
QUESTION 4
HOTSPOT
A client plans to implement a sales platform to help with sales activities.
The sales platform must have the following capabilities:
1.
Handle a high volume of sales calls that has transcription and call analytics.
2.
Provide support for sales reps in the field on Android or iOS devices.
3.
Include social networking capabilities by using email and LinkedIn.
You need to recommend solutions to help the client achieve the goal.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 5
A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information into
Dynamics 365 Sales.
You need to recommend a data-loading solution.
What should you recommend?
A. Use the Dynamics 365 Import Tool.
B. Use the Import from Excel feature.
C. Use the Excel Template feature
D. Add to an existing list of contacts in a static worksheet.
Correct Answer: A
Reference: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/import-contacts
QUESTION 6
Note: This question is part of series of questions that present the same scenario. Each question in the series contains a
unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
You want to integrate Microsoft Teams with Dynamics 365 Customer Service.
You install both apps, but Teams is not working when in Dynamics 365 Customer Service.
You need to troubleshoot the situation.
Solution: Change settings in Teams.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 7
HOTSPOT
You are designing the security model for a company implementing Dynamics 365 Sales.
This company is a large organization with several divisions that have several sets of customer bases. The company has
the following requirements:
1.
Permissions must be set at a high level for these divisions and granulized as they get assigned to different
departments.
2.
Centralized support staff need read/write access to accounts and the ability to assign accounts to salespeople.
3.
Large-scale projects need cross-functional groups to have permissions to the same accounts.
Which security model should you use for each requirement? To answer, select the appropriate option in the answer
area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 8
You design a solution for a client that is moving from Microsoft Dynamics CRM on-premises to Dynamics 365 Sales.
During user acceptance testing, testers report significant performance issues.
You need to recommend a solution to mitigate the performance issues.
What should you recommend?
A. Increase the plug-in execution time limit of the organization to five minutes.
B. Create a Microsoft Azure Service Bus endpoint in Dynamics 365 Sales. Implement business logic in Azure functions.
C. Enable direct access to a Microsoft Azure-replicated SQL database.
D. Implement workflows. Schedule workflows to run at daily intervals.
Correct Answer: C
QUESTION 9
You need to determine which legacy data sources the college should continue to use.
Which two data sources should you recommend? Each correct answer presents a partial solution.
NOTE: Each correct selection is worth one point.
A. CSV file
B. proprietary database
C. SQL database
D. Excel
Correct Answer: AC
QUESTION 10
You are a Dynamics 365 Customer Service consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
1.
All support issues must come in by email, need to be logged, and assigned to the support group
2.
Accounts must synchronize with the parent company Oracle database
3.
Reports must be sent to the executives on a weekly basis
4.
No custom code will be used in the system
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Microsoft Azure Service Bus
B. Common Data Services
C. Microsoft Forms Pro
D. Power BI
E. server-side synchronization
Correct Answer: BD
QUESTION 11
DRAG DROP
You are designing a customer self-service Power Apps portal for Dynamics 365 Sales.
The portal will contain thousands of image files that are associated with the customer order histories.
The portal must meet the following requirements:
All image files must be hosted in the portal.
The portal must use the URL http://portal.tailspintoys.com/.
Performance issues must be minimized when loading the portal page.
You need to recommend a process for the company.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from
the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
Reference: https://docs.microsoft.com/en-us/powerapps/maker/portals/faq
QUESTION 12
HOTSPOT
A client is implementing Dynamics 365 Sales. As part of the implementation, an older system with a large amount of
transactions is becoming obsolete, though the data continues to be valuable.
You need to recommend solutions that have the least impact on the database size and entity count in Dynamics 365
based on precise requirements.
Which solutions should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
QUESTION 13
A company asks you to migrate more than 5,000 records from Dynamics 365 Customer Engagement (on-premises) to
the online version of Dynamics 365 Sales.
You used a third-party utility to migrate the data. The city and state are displayed in the field that should show the street
address.
You must get the data migrated properly in the next 24 hours but have no one to help with this task. You have no other
add-ins and do not want any more customization.
You need to resolve the issues to migrate the data.
What should you do?
A. Remove data, ensure that field mappings of city and state are correct, and then migrate the data.
B. Create a custom connector in the Common Data Service, and then migrate the data.
C. Export the street address field, make changes, and then import the changes.
D. Manually edit the street address, state, and city field, and then enter appropriate data.
Correct Answer: A
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